Shipping policy
Shipping Areas:
Currently, we ship only to Portugal and the European Union. While we have not yet expanded worldwide, our vision is to reach customers around the globe. With the support of our growing community, we aim to make international shipping possible in the near future.
Each order is carefully prepared and shipped within 1–3 business days after payment confirmation. We handle every package with the same attention we dedicate to every piece we create. All shipments are sent from Portugal.
Estimated delivery times:
– Portugal: 2–5 business days (Free Shipping)
– European Union: 5–10 business days (Shipping costs calculated at checkout)
Once your order has been dispatched, you’ll receive a confirmation email containing your tracking number, so you can follow your order every step of the way.
While we work exclusively with trusted carriers, please note that we cannot be held responsible for delays or issues that occur after the package has been handed over to the postal service.
For more details on returns and exchanges, please refer to our [Return Policy].